FAQ

Why should I choose Black Market Custom for my next cab?

Here at BMC we take pride in custom building the finest guitar cabs, bass cabs, and amplifiers. Top quality materials, components and choice speaker selection, paired with hand built craftsmanship, ensure your cab will be top choice.

How can I hear and/or play one of your cabs/amps?

We have videos and sound clips in the Sounds section. To play a cab or amp in person, check out the Dealers section to see if there are any products in stock around you.

How do I get started designing and ordering my custom cab?

Start by browsing the Options section. Once you have a good idea of what you like, click on the Guitar - Get A Quote or Bass - Get A Quote tab and enter as much info as possible. A rep will be in touch shortly to personally assist you through the rest of the design / ordering process.

How do i choose the best speaker model to fit my style?

All of our available speaker options can be found under the Options tab. Click on the speaker you're interested in for a tone description as well as wattage and ohm information. If you still have any questions, feel free to Contact Us!

How long does it take to build my cab?

Turnaround time varies depending on the quantity and size of the order, but standard turnaround time for a single cab is typically 60-90 days from initial deposit.

Do you offer payment plans?

We require a 50% deposit, then the remaining balance plus S&H (if applicable) once the cab is complete.

Will you endorse my band?

Please check out this page - Endorsements

Absolutely! We can replicate just about any cab in our gallery. However, artwork found on custom grillcloths, badges, wood burns, etc. may belong to the customer which in that case can not be duplicated without their consent.

Can you re-wrap my current cab?

We do not offer any parts or services on non Black Market Custom gear. If you have a BMC product and need maintenance, replacement parts, re-wraps, or anything else, please Contact Us and we will be happy to help!

Do you have Backline available?

Currently we have 2 full backlines available for complimentary use by our artists or for festival, recording, or touring rental.
If you are interested in using a Backline, please Contact Us.

What happens if i blow a speaker or need a replacement part for my BMC cab?

We offer replacement parts due to malfunction at no charge for our customers. Major repairs can be made at our shop by appointment. Cost of repairs on are determined by the nature of the damage.

How will you ship my cab and how long does it take?

For shipping within the continental US, all cab models 4x12 and smaller are shipped in boxes via FedEx ground. Normal shiping time is 2-5 business days. All models 6x10 and bigger as well as multiple cab orders and full backlines are shipped freight on a pallet. Typical shipping time is 3-10 business days. All shipments are fully insured. Shop pickup at our warehouse is always free. Contact Us for international shipping inquiries!